Allstate Plumbing Co
Springs, Fremont, CA

Allstate Plumbing Co Reviews

2.3 stars based on 4 reviews

Featured Comments:

• J

  Jared Allen

  5.0

  Always a pleasure working with Allstate. The company I work for uses them for clogs and they always show up on time, prepared, and ready to tackle any issue. They are very professional and they’ve always fixed any issue we’ve had in a quick amount of time. Once they finish they always give a courtesy call to let us know they’ve finished up. Great job as well to the customer service line. If they ever don’t pick up, they are prompt to call me back. Great job to all at Allstate Plumbing and keep up the good work!

• D

  Donald Seacrest

  1.0

  Seen one of their trucks driving down the road for the first time. Watch the front tire bouncing so hard I was concerned about the driver let alone the way that a plumbing van holds. You could tell just by the vehicle's maintenance that they were not a good company. Then I looked at the reviews and verified. Only by the trucks that you can afford to keep in operation and employ good plumbers so you can have your company live a little longer

• P

  Phil Lenore

  2.0

  This place is a total rip off. They came out to do a job to find the source of a vibration in a water pipe. Based on the information we gave them, it was quickly determined that there was an issue with one toilet. The repairman suggested that the toilet was old and that it might make sense to get a new one, but otherwise, he could replace the parts that needed replacement in the tank. In the end, he replaced the fill valve and the hose from the wall valve to the tank. He was here about 1 hour and charged $225 and there was no parts-labor break down in the invoice. My guess is the parts were less than $30 so the labor charge looks nuts. That was the minor thing. After he left, the toilet started flushing itself. It was clear that the flapper was leaking which means either the flapper was bad or where it sits was no good. Before I saw it, the plumber basically said he fixed the problem (the vibration) and now we really should get a new toilet after all as it was 50/50 I would find the correct flapper part. I explained that had he checked that part I would have never done the $225 repair and now I would be $225 + a new toilet worse off. While they did offer to install a new toilet a no additional charge, I new I could not trust them. He did volunteer to look for a new flapper part, but said it would be very hard to find and they would charge me more. When I got home, I looked at the flapper and touched it. It disintegrated in my fingers. So it was clear that this was the issue. I went to my local plumbing store and they guy said it was a common part, had it on the shelf, and $6 later I was on my way. I snapped in the new part and all was fine. These guys saw what they thought was an easy mark in my wife and sold her down the river and then did not take responsibility for their work. The flapper issue was not there before the guy came and he likely bumped into is while fixing the fill valve. Given it was in such terrible shape, a little knock would cause the seal to be not sound, which is what happened. I would have been fine with them replacing that from the git go, but fixing one problem and causing another, then not owning up to it is unacceptable in my book. I would NEVER go back to these scam artists.

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