Allgood Sewer & Septic Tank Service
Grove, White House, TN

Allgood Sewer & Septic Tank Service Reviews

4.5 stars based on 26 reviews

Featured Comments:

• S

  Stephanie Plinske

  5.0

  We had our septic inspected and pumped by Allgood today and it was a great experience! I called last week and was greeted with a cheerful conversation and was able to get scheduled within a week which was great! He called ahead of time and was on time- even a little early. Our system was pumped and inspected and the access hole was minimal and all the dirt was put back and no mess- which I greatly appreciate. Would highly recommend. Thank you for a great service.

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  Response from the owner

  Thank you for the review! We are happy to help out, we appreciate your business.

• N

  Nathan Newbold

  1.0

  To start, I've used Allgood twice now. The first time was roughly 3yrs ago when they pumped our tank and installed a riser and then recently again for another pump of our tank. Both times they were nice and had no complaints. The second time we had them out was more of an emergency as we had a drainage issue. Allgood mentioned if the issue came back then they may need to dig to explore and figure out the issue. Well fast forward 3 weeks and here we are with the same issue, so I gave Allgood a call. I called Allgood and a gentlemen answered with a very quick "hello?". I immediately asked if I was speaking with Allgood since he didn’t state the company name when he answered. His reply was, very rudely, "yeah but we closed at 530". This is when people reach out to companies, after hours, in a time of need. The time that I had called was only 30min after this period (and I did not know prior that they closed at this time). However, on the same note, why answer the phone if you aren’t open? I informed the gentlemen of the returned issue and would like to see about scheduling to have them come out to inspect and determine what needed to be done. He asked where I lived and then replied saying that he returned to my home after the recent pump (which he did not as I have security cameras) to confirm the issue had returned and was not a job that he wanted to take on and would "pass". While I completely understand a business has the right to take on and choose what they want, the manner and attitude in which this gentlemen had was the rudest I have ever encountered by a company. I wouldn't recommend this company to anyone. After this rude interaction, I would seriously consider whether or not this business would ever hold true to their word. I contacted another septic company shortly after the call with Allgood and had the best experience and understanding by them and were out the very next day. The way you speak to your customers says a lot about your business as a whole.

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  Response from the owner

  We are sorry about the misunderstanding in communication.

• J

  James O'Connor

  5.0

  Allgood pumped out our septic tank. They took their time and explained every step along the way. They dug down a foot to reach the septic cap and when completed, replaced the dirt as neatly as possible. I could not be more pleased with the service and will definitely call Allgood again in five years.

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  Response from the owner

  Thank you for the 5 star review James! We appreciate your business.

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