All Star Septic
Hume, Hume, VA
- +1 888-815-7867
- 13676 Hume Rd, Hume, VA 22639
All Star Septic Reviews
4.3 stars based on 8 reviews
These guys are awesome Chris and his two guys Harold and Jon are extremely professional, kind and informational they told me everything that I needed to know and could be known for a homeowner with a septic system. I did not know anything before they came and now I feel like I know everything after they left .
Chris came highly recommended to me! Very timely! He gives you a time when he will show, and follows through. It's nice to have a reliable septic company.
All Star Septic: If your place has a septic system then read on. All Star damaged my property with their pump truck, but accidents do happen. I contacted the owner, Chris Boucher, and after a long conversation, he promised to fix the broken item. He did, but it was a very poor job. In the end, it was not worth the hassle of taking him to court. Not for a couple of hundred of dollars. The topper was when he left the wife with 'custom' septic bacteria (available at Home Depot) for 5x what it was worth. She thought it was part of the service. When I read the bill, we were charged $50.00 for what would cost $10 at the hardware store. He also tried to sell an expensive, plastic manhole to cover the buried septic tank. Thank God she did not fall for that one. Why you would want to view an ugly plastic manhole cover in you yard rather than keeping it buried with sod is truly beyond me. Hire at your own risk.
Response from the owner
R H, I am so sorry for the delay in response as I had not noticed this review come in. Please let us know what was broken and we will always correct anything that is sub-standard. Regarding the 'Custom Septic Bacteria', we suggested a product that was $50.00 for the YEAR, the other brand you referred to was $10/MONTH , which is $120/YEAR. As far as the plastic manhole cover, it is CODE to install. Second, the manhole cover prevents someone digging up your yard again and Finally, it get's cold in Virginia and with 2 feet of snow and a frozen ground, the cover solves those future issues. Thank you for bringing these concerns up to me and hopefully that will put things in a better content. -Chris
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