Alan Burkhalter Plumbing
Cash, Stafford, TX
- +1 281-208-8900
- 10406 Cash Rd, Stafford, TX 77477
Alan Burkhalter Plumbing Reviews
4.2 stars based on 26 reviews
At this point I'm fairly certain if there's such a thing as a poltergeist living in plumbing we've got a big one. Oh the stories I could tell. As a result I have had several plumbing companies here and know more about plumbing than I want to know. Not one has been hired by me again. I'm not a construction contractor but I've got several in my immediate family that live out of state and can't be here and at this point they call to ask me about our plumbing because they like a good laugh. I called Alan's Plumbing. I'm so impressed I can say that it will be a cold day in hell before I let another company in this house. They're very competent. Their rates are competitive and fair, (I would know.) Jaime was so impressive that I pulled the trigger on replacing the toilet in our half bathroom and they'll be here tomorrow. I'm not impulsive, especially when it comes to the "trades". I don't like to pay for something twice. I'm confident that if I hire this company to repair a plumbing problem they won't need to come back.
(From my husband) - Alan's Plumbing came out to diagnose and repair a leak coming from the upstairs bathroom. Turns out there was a leak in the p-trap below the tub drain accessible only through the ceiling. Eventually, the plumber located the leak and got it fixed. He was cordial and professional. My issue, though, is with the billing. I was charged for the roughly 45 minutes it took the plumber to go purchase the p-trap because he didn't have that part on his truck. He charged $155/hour which I was told is a discount from their regular fee of $175-225/hour. So my $5 p-trap part cost another $116 due to drive time. I've tried (unsuccessfully) to have this charge removed from the total bill; however, they insist that's fair practice. I beg to differ. Bottom line: If you're considering Alan's, they'll likely get the job done, but know that their prices are above the industry average and they may charge a pretty penny for things you weren't expecting (e.g. drive time to go get a part).
We have used Alan’s plumbing twice now for our home. Excellent service and pricing. I decided to leave a review because I had to google them tonight to get their number to call them tomorrow morning for a new issue we are having lol. These guys are great.
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