Alaka'i Mechanical Corporation
Waiwai, Honolulu, HI

Alaka'i Mechanical Corporation Reviews

3.2 stars based on 19 reviews

Featured Comments:

• S

  Sam Teague

  5.0

  I have used Alakai for a few plumbing issues over the years and have always been satisfied. Last weekend, my garbage disposer crapped out. I called about 8:00 AM on Monday morning and was able to get an appointment for Tuesday AM between 8 and noon. Technician called at 6:30 AM and came right over with disposer. Installation completed before 8:30 AM with no problems.

• E

  Eddie Akabane

  1.0

  Scope of work was to check kitchen sink for a leak and clogged bathroom sink and shower. The technician stated this on the invoice: "Prior to arrival on property made contact with the owner at which time had a hard time contacting tenant but arrived on property and was told if I could wait a little bit for owner to contact tenant. I wish I was finally able to get access to the unit." Long story short, I was charged for 3 hours instead of less than 2 hours of work. The technician claims the extra time came from calling the tenant to gain access and going from the unit to his van took 1 hour and 20 minutes. This was not the case, it only took him at max 10 mins to gain access to the unit to perform his work. Before hiring a plumber make sure you work with a company who can come see what the issue is and give you an estimate. If they cannot do this then I would avoid using that company. I've tried making contact with a manger on this issue but no response. Bottom line, I was over charged.

• m

  masami ALOHA

  1.0

  The guy came to fix my shower was friendly, but not professional at all. Why he needed to borrow WD40 & screw driver from me? And it was almost done in about one hour, then he decided to go to a store to get some parts. They charged me all those hours (3hours total). Women in the office are not very nice. They have poor customer services over the phone. Worst of all, my shower problem is not fixed after all. I would not recommend this company to anybody.

More reviews (2)