Akland Pump & Irrigation
Fruitvale, Yakima, WA
- +1 509-452-7867
- 3701 Fruitvale Blvd, Yakima, WA 98902
Akland Pump & Irrigation Reviews
4.1 stars based on 47 reviews
They clearly don't care. Three years ago I asked Akland to give me a quote on designing and installing a new irrigation system for my yard. After three rounds of asking and not getting a reply, I gave up. Yesterday (Thurs) morning I woke up to no water. Our well pump controller, which services three homes, is dead. Akland installed the system in the early 90's, so I called them for the emergency service. At 10:30am I was told that there were 4 "no water" work orders ahead of mine and they might get out to my property that evening if everything went well. They didn't show up, which wasn't entirely unexpected, but when I called back this morning they told me there were 30 "no water" work orders they were dealing with. When I asked how many were ahead of us, they told me there were "6 or 7" ahead of us and they definitely wouldn't get a tech out to us today. When I mentioned that I was told about 21 hours prior that there were only four ahead of us, they simply stated "We deal with these in order." I said OK and hung up the phone, and they'll never get my business again. They clearly don't want it anyway.
Bob was awesome. A real Allstars. After the horrid experience with Shanes diversified pump, Bob from Akland pump came out and had the water back on in a few hours. I cant thank you guys enough for the great service and for having a great worker like Bob. Extra points and recognition for Bob.
Amazing service. They were timely, and professional. Neal and his partner were knowledgeable and had answers to all our questions. Thank you Akland team.
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