Air Pros - Spokane
Freya, Spokane, WA

Air Pros - Spokane Reviews

4.6 stars based on 322 reviews

Featured Comments:

• D

  Dana Rowan

  2.0

  Update: After having our furnace installed, only one of the promised rebates actually came through. And, after the furnace inspection didn't pass, we scheduled times for their plumber to come look at things. They didn't show TWO times! The customer service provided by Cody is a less than. He was rude and condescending, and tried to blame the missed appointments on us for calling the wrong number for scheduling. Beware the follow-up with this company. The front-end service is great. It seems as though once they sell you the product, however, things go south quickly. (At least that's how it went in our experience). Amanda was extremely knowledgeable, professional, and friendly. She took time to explain my furnace system to me, and more importantly, took time to show me why it wasn't working. She offered several different repair options, and helped explain the pros and cons of each one, which made my decision easier, and less stressful.

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  Response from the owner

  Hi Dana, my hope is to help resolve any issues you may have had with us. Please reach out to me at (844) 921-3339 or [email protected] and give us a chance to make it right.

• M

  Matt Fate

  5.0

  Air Pros did a great job replacing our old AC and damaged furnace. All of their reps and techs were knowledgeable, professional, and friendly. We would definitely recommend them to friends, family, and strangers alike!

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  Response from the owner

  Thank you Matt for the glowing review! We are pleased you were satisfied with our service and look forward to serving you again in the future!

• G

  Geri McElvaney

  5.0

  Amanda was very knowledgeable and great at explaining what she was finding. She did a very thorough job. She went above and beyond to help resolve some major problems not only with our furnace, but my mom's as well. Amanda is extremely pleasant and has a great sense of humor! It's amazing to have finally found a tech that really knows HVAC/furnace systems. Especially after dealing with Sears for so many years and having extremely poor service. Amanda is top notch! Would highly recommend her! Thank you Air Pros.

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  Response from the owner

  We certainly are pleased to have met the mark on your service needs today, Geri! We appreciate your review and look forward to servicing you in the future. Have a great evening!

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