Air One Heating & Air Conditioning, Inc.
Commercial, North Vernon, IN

Air One Heating & Air Conditioning, Inc. Reviews

4.5 stars based on 18 reviews

Featured Comments:

• B

  Bud Graham

  5.0

  I had a new heat pump installed by Air One. Everyone was so professional. They did a great job of cleaning everything up. This is a great business to do business with!

• s

  serendipityindy

  5.0

  Our furnace stopped working two days before Christmas. Unfortunately we had to wait a week for the part with the backed up mail through USPS holiday rush (Dec 2020). The man that came out was an older gentleman, he diagnosed the problem right away. He got in contact with his office and they were hurrying to find us the correct element. When it came in the same gentleman was out to fix it. I want to say how nice he was, so professional and answered my questions. He spoke highly of his company and office team. He was cordial and we chatted as he worked. I just can't say enough positive things about this service man, his company should be proud to have such a personable, professional older man working for them. He certainly made me feel very comfortable having an unknown man in my home. I will be letting people know to call this business for service should they need it. Outstanding service. On a more personable note: I was so touched by his story of his Rottweiler passing away, as we shared the loss of beloved pets.

• L

  Lora McCain

  2.0

  We called on Dec. 21st because we had an error message on our thermostat. A technician came out the next day but didn't have the part to fix it. So he turned our heat to E-heat until the part came in. The technician came out and replaced the part on Dec. 31st but forgot to turn the E-heat off and back to heat pump. Well, I called on Feb. 5th when I received my REMC bill and it was double. The technician came out to find that the E-heat was on. But instead of admitting that they were in the wrong and forgot to turn it back to the heat pump, the technician tried to tell me that my husband and I must have changed it. I don't know a thing about those systems...that is what I paid them good money to do. If you are wrong, just owe up to it. We are all human!! Now, they won't even take our calls!! That is bad business!!

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