Air Masters of Citrus County
Citrus, Crystal River, FL

Air Masters of Citrus County Reviews

3.4 stars based on 7 reviews

Featured Comments:

• S

  Steven Van Es

  1.0

  These people installed a/c on a brand new home in Ocala, nothing but problems since day one. When having a problem called them told to turn breaker off and back on, no techs in the area for service, Unit is less than 2 years old have had to have another very reputable company repair at a cost of $2000.00 for repairs. Air masters has poor customer service, and does not stand behind the product they install. I give air masters a Zero star rating.

• D

  Diana Berry

  5.0

  Installed a split system in our home, which is a big job. The tech worked under the house, often on his knees or back, a very dirty job. He explained things along the way, TOTALLY cleaned everything up. When he finished, he explained the total system, provided all the books and installed a new thermostat before leaving but first made sure I understood the instructions and promised to come back anytime when necessary. He has kept that promise already a few times when issues turned out to be electric issues and nothing to do with the great job he did Thank you Rob and staff!

• B

  Ben Langer

  1.0

  We have been using this company for 7 years since we bought our AC from Home Depo and they were the subcontractors for installation. They came to our home on June 23rd and charged us $104.00 for diagnostics in addition to a $278.00 we paid them for an undiagnosed problem in December 2018. After the $104.00 payment on June 23rd this year the individual who came went on a vacation according to his office staff and could not tell us if the part was ordered. Now, after almost. Month the office staff told us that they were having a hard time getting the part is needed and will let us know when it comes. We called a couple of times to check what was going on, they never initiated a call to keep us informed. We told them today that we are going to call another AC firm. We basically feel that we aid them a total of $382 for nothing other than coming to our home for diagnostics. If this is not a rip off I don’t know what else it can be called.

More reviews (3)