Air Conditioning by Luquire
Eastern, Montgomery, AL

Air Conditioning by Luquire Reviews

4.8 stars based on 216 reviews

Featured Comments:

• M

  Mr. Crittenden

  4.0

  Good quality, professional service as well as down to earth. They've also given me a chance to catch-up on my maintenance service schedule in order to renew my HVAC warranty. THANK YOU♥️.

• M

  Margaret Lynne Ausfeld

  5.0

  I was very impressed with the responsiveness and professionalism of the service technicians who responded to my weekend call when my home heating failed. The on-call technician (Andrew) returned my call with 20 minutes and explained his status on a repair in Prattville, and then followed up with an estimate of when he could get to my house to diagnose the problem. He contacted me on the way, and once there, diagnosed the problem and the part needed. He let me know that the office would be in touch the following day to let me know the status of the part and a timeframe for repair. I was fortunate that I have seasonal checkups for my unit with this company, and my regular tech (Tim) contacted me and went to my residence, installed the part, and let me know that the unit was fully functional again. Needless to say I was relieved that I was able to have my heat restored within basically within 24 hours. (And yes, it got very cold the night that the unit was, fortunately, repaired!) When you think of all the negatives today commonly associated with customer service, this company has obviously really got it together. I could not have asked for more and really appreciated their help. Both of the technicians went out of their way to be clear on expectations and what I needed to know, including the costs. Fortunately for me, the problem was covered by warranty. So I can't comment on relative cost issues. Will only say I am glad that I have the seasonal maintenance work done and I value that relationship too. I would highly recommend the company to anyone who is looking for a very well-run heating and air business.

• R

  Ramona Thornton

  1.0

  Tried to call, TWICE, and asked that I simply get a call to say IF someone was available because it was Friday after Thanksgiving. I have had no response still and it is Tuesday. If I had received a call and they were too busy, I would have understood and moved on. I knew it was the day after Thanksgiving and businesses were short staffed. But, nothing.

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