Affordable Heating & Cooling
Empress, Warsaw, MO

Affordable Heating & Cooling Reviews

2.8 stars based on 11 reviews

Featured Comments:

• c

  clint Smith

  5.0

  John and his crew did a fantastic job they installed a new furnace, Air conditioner, and electronicair cleaner.. On time Prompt and very polite. They put tarps down to protect my floors.. my dad used him for many years, now I will use them for all my HVAC needs.

• J

  James Anthony

  1.0

  I made an appointment for warranted repair of a unit he installed. I took the whole day off and waited for his scheduled afternoon visit. By 7pm he had not called, emailed, or appeared. All calls to his office and cell went unanswered. I talked to his wife the next day on the business number. She apologized and promised someone would call me before noon that day. Calls that afternoon went unanswered. I've heard nothing now two weeks later. Do not use John Schindlbeck for anything. He cannot meet the basic requirements for customer service or even common courtesy.

• W

  Will Wiest

  1.0

  We scheduled someone to look at the AC. They didn't show up to the appt made the first time, second time, or third. No call no show, 3 different occasions. We would call to see what was going on, most of the time they couldn't get ahold of their own technician. We never heard or saw from the technician, and the people in the office had no record of our appointments or the reason why the technician didn't show. They have one technician, who seems to be way too busy and they are not organized with poor customer service. Rather than quickly getting us rescheduled, we waited another week, then it happened again.

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