Active Plumbing Supply Company
Richmond, Painesville, OH

Active Plumbing Supply Company Reviews

4.5 stars based on 49 reviews

Featured Comments:

• S

  S D

  1.0

  Chagrin Falls counter worker was one of the worst, rudest person I have ever experienced. I own several companies and have never been treated in such a disrespectful manner. I needed to return some fittings and was screamed at that he could not provide a credit. I certainly will NEVER use this company again and will spread the word in the community to follow my lead.

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  Response from the owner

  SD, we are truly sorry for your experience. We take our customer service and support very seriously and this does not meet our standard. If you are comfortable filing a formal complaint, please do so by calling 440-352-4411 and asking for Dale. We will then be able to work on improvements internally. We thank you for your honesty and business. Sincerely, Active Plumbing Supply

• M

  Michael Gonzalez

  5.0

  We purchased a vintage 1940's sink that needed new valves and handles. The sizing for the valve openings was such that finding replacements was difficult. We took the sink to the store, and an employee took the time to measure the related dimensions and went through a catalogue with us to identify viable options. After finding one we liked, the employee placed an order and contacted us when the order arrived. We installed the valves and handles and they fit perfectly.

• C

  Chuck Bunnell

  5.0

  Helpful friendly counter staff. I'm not a plumber or anything like that so I'm not a big account. But I was still treated well and they took the time to find what I needed to get the job done.

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