Action Plumbing & Heating
US-14, Rochester, MN

Action Plumbing & Heating Reviews

4.4 stars based on 28 reviews

Featured Comments:

• J

  Jayden Leuth

  1.0

  Action tried to charge me an additional $100 2 months after they had stated that I paid my final bill.They lady I talked to over the phone was very rude and unprofessional, she was willing to give me $50 off because the bill was sent out late.Which makes no sense because they had told me 2 months before that my bill was already finalized. So I refused to paid something that I did not owe. She then said she would wipe my invoice so I would not have to pay anything. She then stated that she was going to “MARK” my account so I could no longer do business with them. I just can not believe that they lost a customer over a $50 dispute, that was clearly not my fault. I would strongly recommend anyone looking for service of this kind to go elsewhere.

• D

  Dimitrije Ratkov

  5.0

  Within two hours, Matt from Action Plumbing fixed a leaky faucet hose, secured the garbage disposal, identified a cracked toilet tank that was about to fail, and carried out general preventative maintenance. Later, he installed the new tank within 20 minutes. He was very polite and friendly. The phone support personnel are also competent and helpful. We were overbilled on our second install, and the extra charges were dropped no-questions-asked after a simple phone call.

• A

  Alice Smith

  1.0

  They came to fix a broken furnace but diagnosed it wrong and left with the HVAC not working (this was two days ago in very cold weather). We had to get another company in two days later who fixed it. Obviously their repair people, or at least one of them, is not well trained.

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