ACA Air Conditioning Heating & Plumbing
Expansion, Alexandria, LA

ACA Air Conditioning Heating & Plumbing Reviews

4.8 stars based on 259 reviews

Featured Comments:

• M

  Michael Jordan

  5.0

  REMEMBER TO GET QUOTES FROM MULTIPLE COMPANIES!!!! I had them replace 4 drain stoppers. After laughing in the ear of another company that wanted to charge me an insanely high price, I called ACA. When finished with the project, it cost Jonathan less than he expected and he actually passed those savings on to me. That's true integrity and now they have my business for life. Highly recommend.

• K

  Kyle D

  5.0

  Someone recommended this company to me so I thought to give them a try. My heater stopped working. They were very responsive and knowledgeable. Also, noticed that since I have Gas that my A/C settings were wrong as well. In less than 15 minutes they had my heat back working and educated me a little on maintaining my system. So grateful for them. Will continue to use them if I run into any other issues. Payment was straight forward as well. Good guy. Thanks ACA!

• P

  PegSQ

  1.0

  Had them replace hot water tank, during the installation they scratched my wood floors with the tank in the process! I reported it to the company and it took months for them to call me back about this incident! The owner finally came out to look at the scratches (Berry) said he would make it right! He sent Jonathan out to buff the floor to cover up scratches, that didn’t work! Problem is my floor is vinyl wood that can’t be buffed to take out scratches! The vinyl has to be replaced, owner said he would fix it! Owner said he is sending his friend out that supposed to know about floors, I wait 5 months, start getting messages about paying my bill or they are contacting their lawyers! I call Berry tell him I don’t like these kinds of messages, he says his people are doing their job! I tell Berry we are having a communication problem between him and I, he denied! I told him I want my floor fixed and I am getting someone, he said he has the right to get whom he wants! Huh? This is my house, I choose who I want to do the work! My husband said he would talk to Berry…he tells Berry, have your insurance company call me, we want to make a claim! Well, that’s been 3 months now and still no call from his insurance company! I would not ever use them again! While Jonathan was out here I had him to check on the installation and Jonathan said he needed to make some adjustments because the guys that installed the hot water tank didn’t install it correctly, our house could have burned down! 😭 Luckily Jonathan came out and possibly saved our lives! DO NOT USE THESE PEOPLE OWNER DOES NOT CARE ABOUT YOUR PROPERTY AND YOU! ITS ALL ABOUT THE MONEY!

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