ABC Heating & Electric
2nd, Colville, WA
- Phone:
- +1 509-684-2018
- Address:
- 411 W 2nd Ave, Colville, WA 99114
- Hours:
- SundayClosed
- CLOSED
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- Map
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ABC Heating & Electric Reviews
3.8 stars based on 26 reviews
Featured Comments:
E
Eric Prunier
1.0
They charged 107.60 to send out 2 techs which looked at my electrical for about 15 minutes. They told me they would charge $200+/hr to diagnose or I could just replace all my outlets. I was charged 107.60 to be told to replace my own outlets. I replaced all my outlets and it didn't fix anything and i'm out the money for my outlets, the time to do them all, $107.60 and still dont have electricity in half my house.
Response from the owner
Eric im sorry you are upset, but I believe you are not reading your invoice right. You were charged a service call for the scheduled ( by you) appointment to your home. Our rate to travel to Chewelah is $100.00 plus the sales tax. That was the only charge on your invoice which to date is still unpaid. This billing is past due as of Nov 10, 2021. If you would like to discuss the bid that was given to you on site, please give us a call and we can answer any questions and take your credit card for payment on the phone.
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K. Henderson
1.0
It’s been 5 months that we’ve been waiting for a warranty part but repeatedly told it would be just a couple more weeks. No communication, constantly left hanging or fed full of excuses. Never again.
Response from the owner
Kristy, I'm so sorry this is happening to you. I can't get more than " it's in Que" or "we are trying" from our suppliers. Supply chain issues should not be this bad but they are. It is truly out of my hands. I am in contact with branch manager of our suppler and have contacted cooperate to see if they can step in, and I am waiting on a call from our invisible outside sales rep from Ameristar to find a resolution. I am trying to help and getting as frustrated as you
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Seth Patrick
5.0
ABC is great when you need a weird part, and they do a great job at the installs. Very professional. I also like how they always put the customer first.
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