Aaron's Heating & Cooling
14th, Sioux Falls, SD

Aaron's Heating & Cooling Reviews

3.9 stars based on 23 reviews

Featured Comments:

• V

  Vic Vinegar

  5.0

  Local family/friend run business. I waited about a month out to write this review, and 30 days after my HVAC repair, the HVAC is running quieter and less often than before. Great local employees. We discussed Thanksgiving and our year end goals. Not only did they show me what part was bad, they explained in simple non technical terms why the part does what it does and how it went bad. I have no technical experience with machinery so this is important to me. I am incredibly satisfied with Aaron's and the employees. In 60 seconds, they already knew what was wrong, no later than 2 hours later, the HVAC was back up and running. I live in a mobile home and have a 1990s HVAC. Aaron's has won me over and I will be calling them each fall season for HVAC maintenance.

• D

  Donald Ohmann

  5.0

  Let me just say these guys are awesome -22 degrees and these guys installed a new furnace. These guys do not disappoint. i first met with them on the dot 9:30 am. A few scruffy guys came and i was kinda worried. But man did these guys know their stuff. The man that was in our house walked me through everything they were doing. He made me feel a part of the process while educating me at the same time. The even vacummed our chimney and ducts before install. There was 2 guys under our house in -22 degrees. Let me say that again... negitive 22 degrees. The crew manager made sure ever 10 minutes to check on his guys. they had great communication letting the guys go in the car to warm up until they were needed for the next step of the process. The crew manager apologized for the guys going in the car so much. Of coarse this wasnt a problem for me. It was cold i would have had them come in but it was 30 degrees inside. After the install the crew manager showed me everything about the system. After they vacuumed the carpet where they were working. Now thats service. After he educated me and stuck around ti make sure everything was functioning correctly. If i could give 10 stars i would great service great guys and you can tell they really are commited to making the customer happy. Do not fret over these negitive reviews. I am a young parent of 3 boys they bent over backwards to make sure we had heat for our kids. They did our grandmothers furnace 3 years ago my inlaws last year and ours this year. I will go to them for now on. Great guys great business 10/10 would recommend to anyone.

• R

  Ryan Harkema

  1.0

  I have never had a more terrible experience with new equipment. I bought a manufactured home just a tad over a year ago. The home came with a new AC unit installed and sold by Aaron’s Heating & Cooling. I have also never sat down an taken the time to write a review, but I am THAT MAD. Within the first summer of moving in my AC unit started leaking Freon. Aaron’s came out within the week, no issues. Then early this summer (roughly around Jan/Feb) the same issues arose. I spoke with one of their techs and he came out, and turned off my unit at the breaker, and said he would be back. He never returned, and throughout the week I was told multiple days they would arrive. Finally... almost TWO weeks later I got an older gentleman to my house and he said he would put in a “stop leak” stuff and refill it with Freon. During this process he ran out of Freon, and said it should be cold now but I will be back tomorrow to finish filling it. Ok... so a couple days go by and no tech... so I called. I was told by the person on the phone he did stop and fill it, and I responded with no, I have cameras all around my home and there was no one the last two days. He said he would call me back, he did, and then swore that the guy came. Now almost a month later I have yet again a leaking Freon NEW AC UNIT. 3 times in barely a year is unacceptable and instead of trusting these guys warranty work, or their word for scheduling, I am paying a reputable company in Sioux Falls to come to repair it. Two of my phone calls with Aaron’s also ended in a tech hanging up on me angry that I was calling. AARONS HEATING AND COOLING IS TRASH. I will continue to pass the word around town, and Aaron, if you would like to call me, I’m guessing you have my number!

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