AAA Advanced Plumbing & Drain
Bessemer, Cleveland, OH

AAA Advanced Plumbing & Drain Reviews

4.2 stars based on 116 reviews

Featured Comments:

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  Shakira Daniels

  5.0

  I had a plumbing problem over the weekend and had a plumber come out and he could not fix the problem. I had my home warranty send the order to AAA to see if they could fix it, thinking I needed power jetting as the other plumber told me I did. AAA got me right in the next day in the morning! They sent Joe D and he was GREAT!!!!! Very knowledgeable and came right in a fixed my problem that another plumber couldn't fix WITHOUT power jetting! He thinks outside the box which paid off for me! He also did work on my parents house (which is how I knew about AAA and that I should use them) He went ABOVE AND BEYOND for them! I can't say enough about him! WE WILL ALWAYS USE AND RECOMMEND AAA Advanced Plumbing because of him! GIVE HIM A RAISE, he deserve it!

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  Taylor R

  5.0

  Steve D. was very professional, knowledgeable and nice. He came out once to inspect the water heater and he was also assigned to install it a week later. The other 2 guys that came to help him remove the old one and transfer the new one were also very professional. They were quick and very quiet; while working from home I didn't even notice them moving the old and new as well as see their van and truck leave! Steve had to make some modifications, he explained why in a way that I could understand, that was very helpful. He also kept in mind whoever would be coming out in the future if there were any problems with any other appliances in that room. Overall great service, we're very satisfied with our new water heater! Thank you!

• J

  Jessica Strumbly

  1.0

  Our experience with this company was absolutely horrible. They came and immediately began sawing through our ceiling in two areas with no organization or reason. They cancelled and rescheduled on us several times and we’re not responsive. We had to use them through our home warranty and overall they were terrible. Thankfully, my dad is contractor and sent them away after they wanted to perform unnecessary work and told me we had thousands in damages when we didn’t (my dad fixed one of two issues in a matter of minutes). We were left with two gaping holes in our kitchen with no offer of fixing it for us that my dad ended up repairing. Avoid this company at all cost.

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  Response from the owner

  Hi Jessica, please contact me directly at 216-214-0808 or [email protected] to discuss. Thank you.

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