A J Bono Plumbing
Commercial, Concord, CA

A J Bono Plumbing Reviews

4.1 stars based on 135 reviews

Featured Comments:

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  Hua Wen

  5.0

  I feel so lucky to have Rafael’s crew to perform the major service in Hayward! We didn’t know each other before but I were treated as their long term close friend. I only only rely on their suggestion but also appreciate their patience, thorough and good follow up. I now put them to my favorite friend list and want to continue using them. And refer to all friends going forward! Thank you. Wendy

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  Response from the owner

  Thank you very much for the 5-star rating and excellent review about our plumber Rafael and crew. We are far from perfect, but we also realize that at the end of the day we are only people helping people however no matter what we do we like to give it our very best. Thank you for recommending us to your friends and family and for allowing us the opportunity to shine.

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  Julie Elsberry

  5.0

  We used A J Bono Plumbing for a sewer line installation. Rafael headed up the work team and was an outstanding representative of this company. He is a man of his word and a great worker. Thank you Rafael for your ethics and reliability.

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  Response from the owner

  Hi Julie and thank you very much for the kind words about Rafael and for the excellent 5-star rating, we very much appreciate it. We are very lucky to have Rafael working for us as he is an excellent employee who takes pride on his work. It makes us super happy to know that he made a positive difference in your life.

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  Pallab Ghosh

  1.0

  My faucet had a broken seal and the knob was loose. I submitted a service claim through my home warranty provider who is American Home Shield. Unfortunately I was assigned AJ Bono Plumbing to take care of my service request. They showed up a little over 30 minutes late with no call or text for a heads up and refused to replace the broken seal on the the faucet. The work was not complete and I spent a lot of time on the phone with American Home Shield which I ended up cancelling my home warranty with because of this experience with AJ Bono. Do yourself a favor and stay away from both!

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  Response from the owner

  Our sincere apologies for your Home Warranty (AHS) not covering your service request, as a service provider for American Home Shield we must follow their rules and regulations.

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