Plumbers

A Hampton Roads Plumbing & Sewer
Jefferson, Newport News, VA

3.7
(49)Check map
  • Phone:
  • +1 757-723-1111
  • Website:
  • http://ahamptonroadsplumbing.com/
  • Address:
  • 5874 Jefferson Ave, Newport News, VA 23605
  • Reviews
  • Map

A Hampton Roads Plumbing & Sewer Reviews

3.7 stars based on 49 reviews

Featured Comments:

  • V

    Vibez The Official Whistle

    1.0

    Their ad is misleading because they do NOT work on weekend and some weekdays apparently either. I had a leak and called them on Friday and was told to call back on Saturday only to be informed that I couldn't be seen until Monday. Also that the estimate would be 78.00 dollars so I said sure what time? They informed me they would give me a time on Monday. So I am inconvenienced the entire weekend only to find out that they could not send someone out until Monday. So, Monday rolls around I never receive a call from them so I call. I called and inquired what time could someone fix my problem. I was then informed that all service technicians are on call and that they could not provide me with an exact time because they never know how long and assignment would be. She then asked what time could they send someone out. I had a prior appointment with a client so I asked could someone come after 3pm I really need this problem resolved today because of the leak. I was then informed that someone would be calling me after 3pm. So I waited until 4pm and started to get nervous because I know most companies close early but I was assured that my problem would be seen today because they are a company that works around the clock. So at 4:15 I called them back only to be told that the service technician that was assigned to my house went home and I would have to reschedule tomorrow. No sorry for your inconvenience, discount offer NOTHING! I told the customer service lady that this was unacceptable and that I couldn't take another day off only to be told rudely "thought you was off work?" WOW! I have NEVER DEALT with such an unprofessional brand in my life. I would strongly recommend you don't waste your money and from the look of the other bad reviews and customer service posts I can see this is nothing new with this company.

  • M

    Myia La-Shika

    1.0

    This company is horrible. They don’t communicate and they not 24hrs. Been calling all day and they still haven’t come to fix the toilet and bathtub. THEY SHOULD BE SHUT DOWN AND STRIPPED OF THEIR LICENSE.

  • M

    Mark Berry

    5.0

    These Folks went to the max to assist us with a repair to our sewer line under our house. They gave a quick estimate while they were here and the repair was done quickly. Cannot say enough great things about these folks and their customer service. Thank you!!!

More reviews (2)

Map & DirectionsDirections

Nearby Plumbers in Newport News

Moving soon? Need help? Call us at (888) 217-0326

Access licensed moving experts available all day and all night. Get a free quote now!

Find Plumbers by Cities