A & B Luck Plumbing and Heating Inc.
Lewis, Damascus, MD

A & B Luck Plumbing and Heating Inc. Reviews

4.4 stars based on 28 reviews

Featured Comments:

• b

  beverly osmond

  5.0

  We called A and B Luck to have our old copper pipes replaced in the entire house. We also asked that they replace our pressure tank. Luckily they found an issue with our well pump, that we knew in time would happen, but they fixed it quickly and we never had to be without a pump. Brian, John and Brandon worked so hard for 2 and a half days to fix all issues. I was working from home and they were always so respectful and professional. I never felt uncomfortable with them here. We even called John on a Friday night to ask a question. He was friendly and helpful and even offered to come back on Saturday if needed, but we did not need him to. I cannot say enough good things about this company and how hardworking and honest they all were. If we ever have another plumbing issue A and B Luck will be the first place we call. Quality work and fair prices. Just the best!!

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  Response from the owner

  Thank you for this review, Beverly! We are happy to have been of service!

• L

  Lael King

  1.0

  First hired them to come out and install a new faucet, quarter turn valves, and install a new toilet. The receptionist was a bear to communicate with, but the plumbers showed up on time, however, they showed up without the quarter turn valves we specifically requested they have. Bummer. The installed the faucet, which seemed to go well, until the next day when the line clogged because they didn't follow the manufacturer (and common sense) guidelines to flush the line before completing the install. My husband had to half disassemble the faucet, flush the line himself and put it back together. *sigh* Then the toilet. They removed the old one and showed us the flange was broken. It was not able to just be replaced since it was mounted on an iron pipe...for some reason. Not sure why. They said we would need a half day's work to replace the whole pipe which also included opening the ceiling in our dining room and all those associated costs. So out of three items requested they completed 1 and not even that well. They said they could come back out in a week to complete the toilet work....leaving us with one toilet downstairs until it could be fixed. I called to schedule the work and reminded the receptionist - WHO IS NEVER FRIENDLY OR NICE AT ALL - the we wanted the quarter turn valves to be replaced at the same time and set up the appointment. The day finally came and the plumbers NEVER SHOWED UP. When we called the EVER pleasant receptionist said there was NO APPOINTMENT because she was still waiting for the quarter turn valves to come in. WHAT?!?!?!?!?!?!?!?!?!? She tried to pacify by saying she planned to call when they arrived, but in no way did she apologies for the fact that she just DID NOT SCHEDULE US FOR FIXING THE PIPE OR THE TOILET. We cancelled and further work paid up for the shoddy faucet work that they did the first time around and are finally rid of this horrid company for good. DO NOT WASTE EVEN YOUR BREATH CALLING THEM TO GET A QUOTE.

• M

  Mukesh Agrawal

  5.0

  My gas water heater was not working and I called A& B plumbing to check it. Brain came and he quickly diagnosed the issue that the heater fuse was gone. He looked for the part in local area and give me a pointer where to purchase it and how to replace it. He did not even charge anything. I will definitely call them for any plumbing and heating issues. Thank you very much Brian.

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  Response from the owner

  Thank you, Mukesh, for your great review and five stars!!

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