A-1 Pump Services Inc
Cooper, Whiteford, MD

A-1 Pump Services Inc Reviews

4.2 stars based on 5 reviews

Featured Comments:

• M

  Megan McDowell

  1.0

  I had to follow up with calls to see progress for our “emergency” had no water for five days. Monday they are suppose to come to give us a quote and look. I received no call so I called to check. They got busy with “other” calls even though we should have been on the list for an emergency. They said they will be there at 5 the next night. My husband and I leave work early to make sure we are on time. 5 passes no call or any follow up. We call and no one answers multiple times. A plumber finally shows an hour later not saying they were stuck at another job or anything. The amount it may be is extremely high and he says how my husband has to cut into certain spots. We got ahold of another plumber who came to us in 20 minutes. Extremely responsive. Took over an hour looking at our issue, talking problems and finding the source. His quote was half of what we were told it would be around and he will do the cutting. He came back in less then 48 hours to get us up and operating and didn’t pull us all around like this company did. I would of paid this guy double just for his responsiveness and care. He is who we will use for our future needs for multiple projects and highly recommended. I don’t like to leave bad reviews but a one star is even to much for how this company treated us. Having a ten month old you can’t go 5 days without water. I wish I called the other plumber first cause we would have never waited that long even if it was a weekend.

• K

  K Francischetti

  5.0

  Wonderful company with great professional customer service. Quick to respond to our needs and their service Techs are through and knowledgeable. My parents used this company 20 yrs ago and as an adult I use them today. They understand your needs when you rely on well water to function. Thank you for all your years of amazing service!

• R

  Ronald Zdon

  5.0

  Carl is a great guy who will go above a beyond to get you back on track. Nothing but good things to say about A1 pump service! 👍