A-1 American Services, Inc.
Landing, Newport News, VA

A-1 American Services, Inc. Reviews

3.6 stars based on 108 reviews

Featured Comments:

• R

  Rob Robinson

  2.0

  I called and they came out the next day as scheduled. I’ve used them before and keep their magnet on my fridge. I had a broken pipe behind the wall in my garage that they repaired before and it failed again. The tech seen the work and said “you can expect it to happen again”. They quoted a price of over $700 I declined then they went down to $577 including $89 trip charge. The job took less than a hour to complete due to easy access. And less than 6ft of cheap plastic pvc pipe and a small portion of copper was used for the repair so parts were not a issue for this price nor was time. Not sure if they are pressed for money with this company but I feel very slighted for the cost of the repair especially when they did it before for a far lower price. (Photos are of both sides of the wall showing it was a simple run).

  ---

  Response from the owner

  Dear Rob, $577 is a very fair price for next day servicing on Plumbing work and yes, cost of materials is an issue these days as well. Please email your invoice asap to [email protected] and we are happy to take a look at it. We stand behind the quality of our work and we aren't going anywhere, rest assured. God bless you and your family this 4th of July weekend. We will pray for you to adjust your review after you compare our pricing with Michael and Sons and RS Andrews, both comparable industry partners. Thanks and take care. 🙏🏽

• S

  Sherry “Shereeree” Jones

  5.0

  Jeremy came out and examined everything. He answered my questions, and he discovered that my sewer issue is in the city side of my property. He helped me to call the city. Jeremy was honest and kept me informed. He truly went above and beyond and for that I am grateful!

  ---

  Response from the owner

  Thank you Sherry Jones for the beautiful picture and 5 star review for Plumber Technician Jeremy! Have a Merry Christmas!!! A-1 American Plumbing Heating and Cooling

• K

  Kenneth Hite

  5.0

  I needed my main water line replaced from meter to house. Ray called me an said he could look at it and give me an est. the next day. The work was completed in a timely manor for the same price he quoted. Ray and the crew that helped did a great job. They were always respectful.

  ---

  Response from the owner

  Thank you for the INCREDIBLE Blessing of this 5 star review. We really appreciate you taking the time to write such kind words for Ray and his crew! God bless you Kenneth! The A-1 American Services Family 🇺🇸

More reviews (7)