5 Star Plumbing
8th, Cedar Rapids, IA

5 Star Plumbing Reviews

3.8 stars based on 16 reviews

Featured Comments:

• c

  chaz hogue

  5.0

  We received very prompt service when we called. The work was done by a young man named Dakota and he did an outstanding job for us. After repair the faucet operates better than it has for the last decade +. We are also very appreciative that Dakota discovered weak sections in our existing drain piping under the sink and professionally replaced them before they failed. We are very satisfied customers and we will be utilizing this shop for all of our plumbing needs from now on.

• D

  Devin Neufeld

  1.0

  Plumbers came to my apartment to fix a pipe, broke a candle and have had me jump through hoops about replacing it. I was told 2 times I would be called and no one from their office contacted me, I had to call every time to get any information about replacing it. While the plumbers were here one of them directly insulted and belittled the other calling him names bordering on psychological abuse while cursing and slamming my door repeatedly. Overall very unprofessional.

• K

  Kelli Jo Schaldecker

  5.0

  A company with great integrity. I called late morning with a plumbing issue and was promised someone would come that same day to repair the problem. Unexpectedly, the business had a rather busy day and the day's repairs had taken longer than anticipated. Around 4:45pm, I received a call from a 5 Star employee who immediately apologized for the delay and stated that he would be willing to rush over to take care of my problem and regardless of the time of the service call and the length of the call, I would not be charged extra for an after hours job!! They easily could've called to reschedule for the next day, making me wait with my plumbing disaster, or charged me extra for an overtime fee, but they didn't! He got to my home, fixed the problem within 20 minutes and the price was right!! HIGHLY RECOMMEND THIS COMPANY for going above and beyond for their customers instead of making my life miserable even if for only one more day.

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