1st Choice Service, Inc.
Eaker, Cherryville, NC

1st Choice Service, Inc. Reviews

4.9 stars based on 345 reviews

Featured Comments:

• K

  Kendall Cole

  5.0

  Needed repairs to the connection between our tank and drain field. 1st Choice Service initially gave a 3-4 week timeline, but when another job was delayed they pushed ours up. Showed up when they said they would, did the work they said they would, and actually emptied our tank completely (after another company said they had only 3 months ago). No complaints so far about their work. Front office is very friendly and responds in a timely manner.

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  Response from the owner

  Hi Kendall, our team can’t thank you enough for your generous 5-star rating and comment. It always makes us glad to hear that our valued customers are receiving the exceptional service they deserve and we appreciate you taking the time to let us know how we are doing. Thanks for choosing 1st Choice Service!

• T

  Terri Walden

  1.0

  My daughter and I were both very dissatisfied with this place. They came out and do the work we told him we needed receipt it took almost a month for them to get us them fine late I was paying for the moving up there on the property but property I put my daughter's name they took my email and told me they send it to me three weeks later get in touch with them they tell me they can't send it to me legally because it was the land wasn't in my name but they sure charge my charge card to pay their services and they told me they would send it to my daughter and I never did she had to call them twice. I'm very dissatisfied and will not you still again their lack of having Integrity keeping their word and following through with what they were supposed to do on their end.

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  Response from the owner

  Hi Terri, we’re sorry you had this experience. Please contact us at your earliest convenience to speak with management so that our team can find a way to make things right. We appreciate you taking the time to provide feedback, and want to make sure we deliver the quality service you deserve.

• b

  brian blanton

  5.0

  They were able to come out within a hour of calling to pump our septic tank. The price was much more reasonable than we thought it would be. I would definitely recommend 1st choice for any septic tank needs

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  Response from the owner

  We really appreciate your thoughtful review of our customer service, Bria. Client reviews and recommendations are what make us great, and we are proud to have given you a stellar experience. We appreciate you taking the time to let us know how we are doing and we look forward to having the pleasure of serving you again!

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