Independent Plumbing Solutions Inc.
Lincoln, Fort Collins, CO

Independent Plumbing Solutions Inc. Reviews

4.7 stars based on 59 reviews

Featured Comments:

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  T P

  1.0

  I had used Independent Plumbing once before in 2019 to replace toilet hardware in my rental in Ft. Collins. At the time I found them to be priced fair, did a good job and had good communication. Fast forward to early 2022 and the water heater went out, so I called them again as my go to plumber. I was shocked at the $2500 charge to replace the water heater, there was nothing out of the ordinary about the job, but they told me prices increased 80% in the last year. I decided to call around and their rate was $500 more than their closest competitor, I ended up hiring someone else for $800 less who used the same model water heater and filed all the county permits. Independent Plumbing was unwilling to match competitors and I felt they were taking advantage of me as an out of town landlord. I will not use them again and would advise others to shop around.

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  Response from the owner

  Thanks for the feedback, just to confirm you have not used our services since 2019. Your review is purely based on pricing, not actual services rendered for a number of years. Thanks again for your input.

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  David Gelvin

  5.0

  I hired IPS to replace all of our aging and leaky copper pipes with PEX as well as replace an old hot water heater. I got bids from 4 different plumbers. IPS's bid was very competitively priced but more importantly, they took the time to walk through and explain comprehensively what work they would be performing- and what they would't be doing. There were a few minor issues that came up after the job, and each time they came out and rectified the problem quickly and without charge. Over one year later (technically out of warranty), we experienced a leak that wasn't even related to their PEX retrofit, but they still came out and fixed it- immediately without charge. I highly recommend them. Chizum and the rest of the folks at IPS are incredibly fair and responsive.

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  Response from the owner

  Thanks David! We appreciate your business & kind words.

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  Jean Scorgie

  5.0

  Derrick completed his previous appointment and called to come early. He removed the old disposal and installed a new one expertly and efficiently. I am very pleased with his work and the responsiveness of IPS Plumbing to my situation. I highly recommend IPS.

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  Response from the owner

  Thanks Jean, we appreciate hearing from our customers!

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