Allen Service
Link, Fort Collins, CO

Allen Service Reviews

4.8 stars based on 3019 reviews

Featured Comments:

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  Lori Diab

  5.0

  Clayton Butler was our service technician and he was amazing. Being newer to Colorado from Illinois, he is the reason we will be a loyal customer along with the amazing customer service inside the office. From the minute I put my request for service online they called in quick time to assess my needs and get an appointment for me that was convenient. They called prior to the technician arriving and sent a text with the technicians name and about the time of arrival. Clayton arrived at the expected time and was very respectful of Covid protocol as well as making sure not to track in the elements as we had a snow storm. He walked me through the process and how long it would take and asked permission to come in and out and access the places needed. As I work from home he checked in periodically to tell me what was going on. He was very engaging and friendly. After the call he spent the time to explain what the issues were and the possible alternatives. Allen Service was a great experience from start to finish and will definitely be a repeat customer. Thank you!

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  M. L.

  5.0

  Chuck B. and his helper, Jake, were terrific! They had booties and masks on before entering, and that was much appreciated. We discussed pricing after they got an idea what would be needed. A rug was put down to save the floor, and they brought everything they needed including paper towels. They were able to re-use a part to save me a little money (always appreciated). The job was completed quickly and efficiently. We even discussed other appliances I had questions about. I'm definitely considering joining their Service Partner Plan. Thank you Allen Services! Update... Just got my water heater replaced by Chuck & Jake. Same exceptional service. I love these guys! They are always friendly yet efficient, and Chuck provides straight talk recommendations. BTW, I cancelled my home warranty and purchased a Service Partner Plan from Allen 2 months ago; it's a fantastic deal for the price, and my peace of mind.

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  Teresa Jackson

  5.0

  We had a water leak on the main line between our cutoff valve and the street. It was Saturday and we were desperate. Jacob came out and installed a fix without having to shut off the main water to the house. He was very professional and personable. I highly recommend this service!

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  Response from the owner

  Hi Teresa, we aim to impress on every visit and are elated to learn that Jacob provided you with a professional Saturday service without turning the main off! He will appreciate hearing your recommendation. Thank you for choosing Allen Service.

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