Roto-Rooter Plumbing & Water Cleanup
198th, Lynnwood, WA

Roto-Rooter Plumbing & Water Cleanup Reviews

4.7 stars based on 946 reviews

Featured Comments:

• D

  Daniel Silvermint

  5.0

  We were helped out by Colin Bastys, and if the rest of the company is anything like him, then these are *definitely* the people to call. He came out on a Sunday morning, just a few hours after we called. He was extremely friendly, good-humored, and patient. Before we started work, he answered every question we had, and ran through every expected cost. And at every step along the way he made sure to explain what he was doing and why. But that’s not even the really impressive part. This guy literally spent several extra hours of his day working on a less-invasive solution for us, when he could have just ripped through the house, charged us more for the work, and been on his way faster. But they spent extra time earning less money to make us happy, without us even asking. We didn’t push for that solution or anything - he volunteered it as an option! And even when his part of the job was done and paid for, and the last part of the project was passed along to Craig C. (who was extremely effective and efficient, because again, these guys are great), Colin stayed on site to make sure the problem was resolved and we were happy. At the end of the day, they fixed the problem, spared us any disruptions, and came in exactly on budget. I don’t think we’ll ever call anyone else.

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  Response from the owner

  Thanks so much, Daniel! We are happy that Colin and Craig provided 5-star service and please feel free to request them again, should you need us! We are always here for you, 365/24/7!

• m

  michael welke

  5.0

  Gio was great. He was timely and efficient with his work. He shared the various options we had to approach a sewer drain repair. He knew his stuff. When issues like this arise, it is nice to have someone with his knowledge and abilities on site to fix the issue asap. From initial contact to problem solved it’s was less than two hours. I know my tenants definitely appreciate it.

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  Response from the owner

  We are glad Gio provided top-notch service, Michael. Thanks so much for sharing your 5-star review and don't hesitate to request him, should you need us again. Always happy to help!

• K

  Kelsey Lammerding

  4.0

  Aman was very professional and courteous. We were informed 45 minutes before he arrived that he would be coming and it was at the begin of the 4 hour window that we requested online. He and his colleague wore masks and booties into the house. We had him clean and check our basement rain water sump pump and he was very knowledgeable about our pump. The service was expensive (the only reason for 4 stars), but he explained the costs before he proceeded which was very appreciated. We will definitely use them again when it comes time to clean or replace the pump!

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