Roto-Rooter Plumbing & Water Cleanup
Harris, Norwood, OH
- Phone:
- +1 513-830-5039
- Website:
- https://www.rotorooter.com/norwoodoh/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=website
- Address:
- 3000 Harris Ave, Norwood, OH 45212
- Hours:
- SaturdayOpen 24 hours
- OPEN NOW
- Reviews
- Map
Services
Roto-Rooter Plumbing & Water Cleanup Reviews
4.8 stars based on 427 reviews
Featured Comments:
A
Adorning Praise
5.0
Noah was extremely quick to the job. I woke to about 2 inches of water in my basement and within 2 hours of reaching out he was at my house and took care of it. It was my pleasure to speak with him. He was knowledgeable and kind hearted throughout the meeting. I prayed before that God would send someone with these qualities and sure enough He did. His name just made it better:) thank you again!
Response from the owner
You are very welcome! Thank you for sharing your positive comments and 5-star review about Noah. We are really happy that you are a satisfied customer and that your plumbing issue is resolved!
s
sherry Bryson
5.0
Technician Mike number 515.Mike was extremely efficient knowledgeable and answered all of our questions.I am extremely happy with him . He is not only a perfectionist in his work habits but also with the customer service he gives. He makes sure you understand everything he did and are happy before he leaves. I highly recommend Mike and will always ask for him when I need rooter rooter again. Thank you Mike for you excellent service.
Response from the owner
You're welcome, Sherry. Thank you for the 5-star review. We'll be sure to pass along your kudos to Mike! Please feel free to request him, should you need our services again.
C
Conn Gerrard
2.0
I was billed $428 to fix a shower drainage problem on a single branch circuit. From time of arrival to completion it was about 1.5hrs. I was charged on a commercial rate since it was a tenant's dwelling even though I live in the same building. The commercial guarantee/warranty is only 30 days however the residential guarantee is 6 months. If you are living in an owner-occupied 2-4 unit, be wary of their prices & warranties
Response from the owner
We appreciate your feedback and are very sorry our service did not satisfy your expectations. Please email me your full-service address, including the zip code, so that I can look into this issue as soon as possible. My email is [email protected]. Please also include a copy of this review. Thank you, Pat Swanson Customer Satisfaction Manager
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