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Jennings Plumbing Services

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Morrison Supply Company

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In urgent need of emergency plumbers in minutes? We'll show you every detail about some information about RC Pros Plumbing in Sterling, Irving, TX which could be near you. View their infos such as opening hours, addresses, phone numbers and store pictures below and get a fast offer from plumbers near you instantly.

RC Pros Plumbing in Sterling, Irving, TX | PlumbersNearby

Called several plumbing company's to get a quote and had doubts when choosing who to go with to service our problem. Thomas was so helpful and made the decision so easy not to mention him and his crew were friendly professional and punctual. Total five star service. I will definitely be recommending RC pros to all my family and friends. Thanks guys.

Courtney, it was wonderful to hear such great feedback. We look forward to helping you with your next project.

Beware if you have a coupon from this company and plan to use it!
Got a "teaser" coupon from RC Pros that proclaimed, "Unclog it for $69.00."
Have a master-bathroom sink that was draining slowly, and Drano didn't fix it completely, so I thought I'd have them come out and "unclog it."
Likely a simple repair, and if I was satisfied with their work, they would get additional business from me.
So I called them, in order to clarify the charge.
It turns out that $69.00 WAS NOT what I would be charged, even if it were the simplest repair.
They said there is an ADDITIONAL $89.00 trip charge, totalling $158.00 MINIMUM.
And that was presuming they didn't find any additional problems they wanted to charge me for.
There is lots of fine print on the coupon, including, "Some restrictions apply," but this was not specifically disclosed.
Glad I found out before I hired them!  At least they told me up front.

Sorry, we were unable to get your business at this time. We would love the opportunity to provide you with our excellent services and we do have specials for second opinions. Hope you will give us a chance.

Dakota was our tech, he arrived early, he fixed our leaks in such a timely manner and explained the whole process to us upon completion. Dakota is very professional and personable, my husband and I would definitely want him to fix any future issues and would recommend him to anyone. Thank you! Keep up the good work!

Thank you for the great feedback. It is always great to hear how our techs are performing in the field.

This 1 star review is because the attitude of the camera technician. He was extremely unprofessional and rude. It seems like he's had a very bad day  before he arrived at our place, which is understandable. But he dumped all the bad attitude on us, which was really unprofessional. He didn't want to listen to our explanation on the situation. It seems like he didn't care at all.

We had another technician from RC Pros came over couple days ago to unplug the drainage. The camera technician stated he didn't care what the other technician said. He interrupted us. It seemed like he was in a hurry and didn't want to waste a single second on us. There was no greetings to either me or my husband. They drove a truck with other company's logo.

We had to deal with the home warranty company at the same time, and  he didn't care about it at all. That was when we wanted to tell him about what the other technician said, but he even didn't give us a chance to talk.

To me, it feels like he has no respect to his coworker, his employer and his customer.

We did end up knowing that we have broken pipe due to the root, but we definitely wouldn't use RC Pros to fix our pipe.

The whole experience was really unprofessional.

Update -
I never told him to lie to our home warranty company. We knew that our home warranty company doesn't cover root issue. I also expressed my concern to him at the very beginning that we were afraid it would be root.
On the other hand, he was really rude to the home warranty company on the call, he told us that our home warranty company was bad. We were trying to explain to him what the first technician told us and we wanted to hear his opinion. He cut the conversation when we were talking and accused us lying. He didn't show us where the root at while he was doing the camera inspection, it seems like he didn't have the interest to explain anything to us.

I've been asking for the recording of our inspection for few times, the company promised that they will send me the recording. It's been two months, they stopped replying my email after I told them I was not going to remove the negative review.

I now even wonder if there was really a root or it was a scam. otherwise why we are not getting our recording when they promised us multiple times that we would get it. We will hire other company to do the camera again and I'll keep this review updated.

We are sorry you feel like the technician was unprofessional or rude to you. He explained to you that the problem was due to roots and said that you wanted him to lie to your home warranty company because they do not cover root intrusions which he was unwilling to do. Best of luck in your repairs.

Mr Sherrod was prompt and professional and the work was completed on time and for the quoted estimate. I was Very pleased with all aspects of our experience with RC Pros Plumbing  From the ease of scheduling to communicating with the company and the plumbers assigned to our project the experience was the best you could ask for.

Great to hear our team was able to get you taken care of. Look forward to helping you with any future issues.

RC Pros Plumbing
Sterling, Irving, TX

RC Pros Plumbing Reviews

4.4 stars based on 283 reviews

Map & DirectionsDirections

Nearby Plumbers in Irving

RC Pros PlumbingSterling, Irving, TX

RC Pros Plumbing Reviews

4.4 stars based on 283 reviews

Map & DirectionsDirections

Nearby Plumbers in Irving

RC Pros Plumbing
Sterling, Irving, TX