Pipe Down Services Inc
Park, Austin, TX

Pipe Down Services Inc Reviews

3.8 stars based on 92 reviews

Featured Comments:

• A

  Antonio Villanueva

  1.0

  Very sorry @$$ company to use they came to replace a pipe that had a tiny crack. While cutting it it cracked the whole line now they said they can't replace it unless I tear out my cabinets and wall. They also came out to fix a clog and the technician said he could only unclog have the house. Hate them and will not be using them in the future. They were sent out by American homeshield.

• E

  Erik Peterson

  1.0

  This company was sent out by American Home Shield. They were sent to replace/fix my water heater. When I spoke to the person at Pipe Down, I CLEARLY told them the issues and the location of the water heater. When they arrived, he looked at the unit asked a few questions and said it needed to be replaced. They said they could not replace it because they do not replace water heaters that are in the attic. This is information they already had and still wasted 3-days of my time with no hot water. They would not listen to me when I told them that they had ALL this data prior to the appt and could have told me then so I could get another company to take the job. When I called, they were condescending and just rude in my opinion. So apparently they don't replace many water heaters as most are in the attic in Texas. What a joke !!! My opinion is to Stay Away.

• D

  Daryl Fojtik

  1.0

  This company was sent out by American Home Shield. They were sent to replace my water heater. They said they could not replace without tearing out my wall and door frame of the closet where the old heater was in. They would not listen to me when i told them that other plumbers said there was no need to do that to replace. I ended up just taking the payout from Home Shield and getting my own plumber to replace. No wall needed to be taken out. Pipe Down is not a good company. Stay Away.

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