New Boston Service Co.
US-82, New Boston, TX

New Boston Service Co. Reviews

4.4 stars based on 20 reviews

Featured Comments:

• L

  Lori Lanzer

  5.0

  Josh and Nick called me back within 30 minutes to let me know they were on their way. They were good at locating the leaks and repair them. Thank you guys

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  Response from the owner

  Thank you Mrs. Lanzer, we’re glad they were able to get you fixed up quickly and we’ll pass the kind words along to them! Thank you for your business!

• G

  GoRogue CauseMayhem

  3.0

  A good friend referred this company I had them out for a problem with my AC tech was polite cleaned my coils though I'm still concerned with the humidity level in the house. I called for a plumbing issue and as I always do I introduce myself and ask how the person I'm speaking to is doing... I can always tell when they don't reciprocate tmy greeting that it's probably not going to be an enjoyable experience. I was correct. The lady on the phone had a tone that made it seem like I inconvenienced her by calling for service. Weird since that's why she has a job. It's one thing to explain that it could be next week before you can come out it's another thing when your tone says "I'm annoyed you called" bc then it sounds like you are actively encouraging me to go elsewhere... So I will. I'm paying you for service so I don't feel the need to convince you to schedule me. The person that answers the phone is a customer's first impression, it's their job to be pleasant and helpful..this woman was anything but.

• R

  RanDina Butler

  5.0

  Had them come out to locate a leak.Luckily there was no major leak. Just needed a little caulking around escuteon plates.Very good guy.Wish could remember their names but I can't.Anyway they did everything possible to try and find where the water was coming from.

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  Response from the owner

  Thank you Mrs. Butler, glad they were able to get you fixed up!

More reviews (7)