King Heating, Cooling & Plumbing
Ontario, Frankfort, IL

King Heating, Cooling & Plumbing Reviews

4.6 stars based on 11 reviews

Featured Comments:

• M

  Maura Hall

  5.0

  Joe P. just installed a new furnace at our house. Eddie is our normal technician for repairs and always does a wonderful job. We had never met Joe prior to the installation, but it was a true pleasure to have Joe in our home. He was well mannered, attentive, and talked through every step of the installation and set up to make sure we were on the same page. Overall, this was an awesome experience. We highly recommend Eddie, Steve, and Joe P.

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  Response from the owner

  Thank you for the review Maura!

• G

  Gabriel Reyes

  5.0

  The furnace at my house broke and no one was available-- it was -7 that day. Every company I called did not have anyone available. Out of desperation, I hired a guy who only made things worse. I hired a second guy to check the first guy's work-- still no good. After 2 days of no heat, I called King Heating and they sent Eddie over. Within approximately 5 minutes of arriving, he diagnosed the problem. He went to go pick up the part the furnace needed, came back within an hour, and installed it in under 20 minutes! He even fixed what the other guy failed to do right. Eddie was knowledgeable, courteous, polite, and very professional. I will be calling this business for our HVAC needs. I would give more stars if I could.

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  Response from the owner

  Thank you for the review Gabriel! Glad we were able to help you with your furnace.

• I

  Isabella Torkoly

  1.0

  If I could give this place 0 stars I 10000000000000% would. I was on the phone with them starting at 2am with having no heat in my home with outside temperature being -11. After I got my propane line unfroze they still wouldn’t come out even though I had zero heat and blamed the issue on my propane not my furnace refusing to work. I didn’t hear from them until I called again 3 1/2 hours later. The woman was rude on the phone and stated someone would call me 20 mins before they arrive. Another hour goes by and they call back to say my thermostat issue was not important and they were moving my appointment to Monday, even though I have no heat in my home! Absolutely unprofessional, I will never use or recommend this company.

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