Hanna Heating & Air Conditioning
Andover, Andover, KS

Hanna Heating & Air Conditioning Reviews

4.3 stars based on 37 reviews

Featured Comments:

• L

  Larry McDoniel

  5.0

  I highly recommend Hanna Heating & Air Conditioning for your heating and cooling needs. The service and installation workers are some of the best I've ever come across. They are very knowledgeable, efficient and highly skilled. They removed our old a/c & furnace and installed a new RUUD Achiever air conditioner & furnace system in 2 hours. They respected our property and left no trace they were here after finishing the work. This is the 2nd A/C & heating system that Hanna Heating & Cooling has installed in our house since it was built 30 years ago. Nothing but the best to say for this business and their staff.

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  Response from the owner

  Thank you for the review Larry. We appreciate the opportunity to serve our community and keep everyone COOL this summer! :)

• J

  Jonathan Endicott

  1.0

  Wayne came out to our business (Good I was not there) a clear attempt to take advantage of my office manager. Attempted to charge $1600 to refill Freon on a residential unit we have at our business. I had a second quote and it was less than $300. Please think twice before using this company, their sole purpose is to nickel and dime.

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  Response from the owner

  Thank you for the review Jonathan. We rely on customers like you to give us feedback so we can work on improving our service. We will definitely review the job and assess the issue.

• R

  Rick Taylor

  5.0

  My HVAC system stopped working on Monday. The next 4 days were forecasted to be around 100 deg each day. I called Monday afternoon to get the next available appointment - Wednesday afternoon. They were the first to answer. I scheduled the appointment and asked if I could cancel if I got an earlier appointment elsewhere (I didn't). They said "of course" please call as soon as possible so they could service someone else. Here is how it went: 1. The initial phone call was answered by a very polite young lady who took the time to discuss the issue and offer suggestions. 2. I was called the next day (Tuesday - nearly 24 hours early) to ask if they could send a tech due to an opening. 3. Service tech (Wayne) arrived a full day prior to my appointment. Pleasant and professional. He asked what was happening and went directly towards, and identified, the issue without hesitation. He was happy to answer any questions I had. We chatted and, never once did he stop working while engaging in very polite conversation. I would not only recommend this company, but would ask to have Wayne be my technician. The repair was done quickly and the price was reasonable. My HVAC is working perfectly now.

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  Response from the owner

  Thank you, Rick! We love this community and are privileged to serve its homeowners with all HVAC services. We are so happy to have served you during this crazy busy season and get you cool and comfortable quickly!

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