Gerhard's Kitchen & Bath Store
Frontage, Rochester, MN

Gerhard's Kitchen & Bath Store Reviews

3.9 stars based on 9 reviews

Featured Comments:

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  Scott Dalquist

  5.0

  Heidi S. was instrumental in making our new kitchen remodel a success. In this time of limited product availabilities she helped ensure our preferred items were in stock and ready for installation when needed. Thanks again to Heidi and Gerhards,

• T

  Titan Haag

  3.0

  I bought all of my fixtures from Gerhards in Rochester back in 2015. The tub I order was either back ordered or was missed ordered. I received an email that they had found a solution to make sure my house build could stay on schedule. They failed to inform me that the solution was a display tub, and since I was the second owner the tub no longer has the 10 year electric warrenty. They display for the tub no longer functions. I have been trying to get a solution for over 1 1/2 years. They no longer answer my phone calls. Thank you to Gerhard's for standing behind their products. The issue has been resolved. It was an unfortunate situtation that was compounded by employee changes.

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  Response from the owner

  Titan, thank you for updating your review. I apologize again for the situation in which your circumstances were initially handled. We are very pleased we were able to resolve and appreciate your review. It is only through feedback like yours that we can clearly see our needs for improvement. Enjoy your new display! You have a marvelous tub :) Judy K Director of Sales & Marketing

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  Darrell Loeffler

  5.0

  We recently purchased a new home and decided to replace the kitchen countertop. After shopping around we stopped at Gerhard's Kitchen & Bath Store in Rochester. Melissa Foster assisted us at Gerhard's and showed us many options and had a lot of ideas we wouldn't have thought of on our own. We love our Cambria countertop, custom sink and touch faucet. Thanks Gerhard's and especially Melissa for providing a great product and the great customer service.

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  Response from the owner

  Darrell, Congratulations on your new home! We are delighted that Melissa was able to provide the confidence & selection in updating the kitchen making it "yours". Thank you for taking the time the time to share such a positive experience! Judy K

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