Dubson Heating, Air Conditioning & Refrigeration, Inc.
Main, Monticello, IL

Dubson Heating, Air Conditioning & Refrigeration, Inc. Reviews

5 stars based on 122 reviews

Featured Comments:

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  Mason McCann

  5.0

  I came home one night after picking my kids up from daycare to a 51 degree house. It was an extremely cold day this particular day and when I left the house that morning our heat was working fine as far as I knew. My wife and I have a 9 year old daughter and 1 year old son so naturally I was in panic mode because there was no way we could stay in the house with it being so cold. I placed a claim through our home warranty, however, they told me it could possibly be a few days before someone could come out. I started scrambling trying to figure out what to do when it dawned on my that we had a heating and AC company located in the same town we live in. Dubson. I looked them up and thank god they had 24 hours service calls. I called and spoke to a very nice lady who understood the predicament we were in and right away had an order placed to have a technician come out. Literally 30 minutes later the owner, Bryce, showed up to our house and had the heat back up and running in less than an hour. He was extremely courteous and friendly and had kids of his own so he completely related to our situation. I would highly recommend Dubson for your heating and cooling needs. Very kind people and excellent customer service. 10/10 in my book.

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  Response from the owner

  Hello Mason! We just love your thoughtful feedback on your experience with our family-owned business ⭐⭐⭐⭐⭐. It truly is our pleasure to serve the heating, cooling and electrical needs of you, our Piatt County neighbors! Since 1980, we've had the opportunity to provide #TheDubsonDifference. We are so thankful to help in your time of need, and we look forward to providing you Total Home Comfort in the future! If we can help further, 24/7 365, please don't hesitate to call 217.762.8151, message us on Facebook, Instagram or DubsonHVAC.com, or email [email protected]. Thanks, again - and have a wonderful day!

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  Erica Rudolph

  5.0

  When my furnace went out, I called Dubson's and there was someone at my house within 30 minutes. I dealt with Bryce (the owner) as well as Wes. Both were polite and gave me an answer quickly. Bryce explained to me exactly what was wrong and I felt no pressure in making a decision about the repair. A replacement part was ordered and Bryce came out to fix my furnace the next day. The price was fair and I feel confident in the work that was done. I highly recommend Dubson's!

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  Response from the owner

  Hello Erica 👋! Thank you for thinking of us for your heating needs. We are so thankful for Piatt County neighbors, like you, for partnering with our family-owned business 💗. When you #thinkBIG and #supportSMALL, you make a positive and lasting impact on our community. Thank you for your feedback on Bryce and Wes and for the opportunity to provide you #TheDubsonDifference! If we can help in the future, please don't hesitate to call 217.762.8151, email [email protected], or message us on Facebook, Instagram or DubsonHVAC.com. Thanks, again!

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  Mandy S

  5.0

  I contacted Dubson to inspect my boiler for the season. Christa in the office was so friendly and able to get me on schedule quickly. Bryce & the technician were very informative, friendly and professional. The pricing was competitive with other companies and they are a local family owned business. I would definitely recommend Dubson and use their company again!

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  Response from the owner

  Good morning, Mandy! We're so thankful for the opportunity to serve your heating needs now and into the future. We know you have options when it comes to HVAC contractors, but you made a #BIGimpact when you #supportSMALL. Thank you for the opportunity to provide you #TheDubsonDifference! If we can help further, please don't hesitate to call 217.762.8151, message us on Facebook, Instagram or DubsonHVAC.com, or email [email protected].

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