Brister-Stephens Inc
Solar, Mandeville, LA
- Phone:
- +1 985-893-1110
- Website:
- https://www.bristerstephens.com/
- Address:
- 45 Solar Ct, Mandeville, LA 70471
- Hours:
- SaturdayClosed
- CLOSED
- Reviews
- Map
Brister-Stephens Inc Reviews
4.2 stars based on 11 reviews
Featured Comments:
J
Jeff Szush
5.0
Had to call these guys out on a Sunday to service my A/C. Keith came out and got me back up and running. He was very professional and talked me through my issues and options. I wouldnt hesitate to call them again.
T
Techcrane Management
1.0
This review is posted for the purpose of information sharing to help other local businesses make an informed decision before choosing their supplier of HVAC products, services, and support. Brister-Stephens, Inc. (B-S) has been a long-time choice for Techcrane for nearly 20 years. It is regrettable to report that over the past few years their apparent service and support is below marginal. On numerous occasions, ineffective repairs and/or faulty new equipment resulted in repeated visits (up to 6 visits per event) that eventually culminated to a satisfactory repair. With each event, Techcrane remained patient throughout the process. While most events were eventually covered under warranty, Techcrane patiently endured many days/weeks without a working system. As of late, B-S consumes more time to shield themselves by placing their sub-supplier excuses in front of them to stave liability. Their middle management is the primary culprit. B-S's only redeeming quality as of late is their ground crew who remain courteous in light of the lack of support that B-S Middle Management gives to them. Regrettably, any good employee without the right "tools" is a useless employee. Techcrane knows there are other choices. We prefer to support local businesses and single source where possible. This is a PSA to all local businesses to beware of B-S. Always make an informed decision. Techcrane International, LLC
J
Joseph Alphonse
5.0
Quick service when needed and honest repair recommendations.
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