Best Choice Plumbers LLC
Gerwig, Columbia, MD

Best Choice Plumbers LLC Reviews

4.2 stars based on 154 reviews

Featured Comments:

• z

  zarezap

  1.0

  The price is ASTRONOMICAL for a little job… they just get you because you need them. After work was done, I checked with some pros and they gave me a cost that was one third of what I paid them. If you have time, check around before you give them a job. I was taken one but no more… I could’ve bought a brand new hot water heater for the replacement of a “ T “ joint that they replaced. WOW

  ---

  Response from the owner

  Dear Paul Zarezadegam, we are sorry you feel that way regarding our recent services at your Rental property. The complexity of replacing old Polybutylene pipe and fittings are more involved than that of regular water pipe. Polybutylene pipe was taken off the market many years ago and requires speciality fittings and expertise to repair. Having been in business over 40 years, with many thousands of happy clients, we know how to perform repairs at the best possible costs to our clients. Unfortunately, you are basing your opinion on unseen telephone quotes. Thank you for your feedback. Best Choice Plumbers.

• G

  Gigi Middlebrook

  5.0

  I gave Best Choice Plumbers 5 stars because they were able to help me within one day and even came to my house on a Saturday with no extra charge. Dean the technician was very personable and professional. He informed me of things about my disposal as he was installing a new one and even told me other things that were plumbing related. I was so happy to not have to take off from work to get this work done and there is no pressure to buy the best and biggest which I appreciated it. I will definitely call Best Choice Plumbers in the future. I also appreciated how personable and helpful Heidi was when I placed my call. I was blown away when she said the technician could come out on Saturday at no extra charge! Dean explained things to me as he went along and gave me options. I am very happy with the service he provided! He even vacuumed up after himself and wore slip overs on his shoes. Truly a class company and worth the money!

• K

  Kendall Echols

  1.0

  I scheduled the work directly with the owner of the business. The plumber arrived promptly as scheduled. However, the quote provided onsite was nearly double that of any other plumber. When challenged, the owner desperately tried to defend her pricing policy but ultimately cut my quote in half to perform the work. The plumber seemed confused by a simple shower fixture installation, had to leave for an hour to secure tools, and did not properly secure the fittings so I have unacceptable movement and play in both the shower handle and shower head. I found the owner to be both defensive and borderline rude. She has the wrong temperament to run a service oriented business.

More reviews (7)