Bernie's Plumbing & Heating Company
Hill, Boulder, CO

Bernie's Plumbing & Heating Company Reviews

4.8 stars based on 244 reviews

Featured Comments:

• A

  Andrea Becker

  1.0

  I will update this review when the issue is resolved. First, we had to wait weeks to be served. Which is understandable, considering there are still supply and labor shortages due to the pandemic. Unfortunately, this really affected us because we just moved into our new place and no one was aware of the waste water leak before we got here. Bernie’s finally came and replaced most of the drain pipe. However, the new pipe they installed was leaking at its junctions after the work was finished. It took several more days before they could come to repair their error, and all they did was tighten the clamp. They did not check to see if the issue had been resolved before they left. Of course, as soon as I tried to take a shower, water once again leaked all over the floor downstairs. The quality and timeliness of the work done by Bernie’s plumbing in our home has negatively impacted our quality of life. I feel like our situation has not been taken seriously. I wish I had more positive things to say about this local business that others have had good experiences with. Like I said, I will update the review as soon as the issue is resolved. Some of the other critical reviews have even further broken my trust in this team in their process.

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  Response from the owner

  Andrea, Thanks for the feedback and we are sorry the job took so long to complete. Hopefully everything is resolved to your satisfaction.

• K

  Kristine Isern

  5.0

  We have been using Bernie’s for years. They always do a great job, they are reliable, and fairly priced. They always give a detailed quote before the job and they honor that quote. We have tried other plumbers in emergencies when Bernie’s was unavailable, but we always go back to Bernie’s because of their superior service.

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  Response from the owner

  Kristine, Thank you for the great review! It is great to hear that your experience with our company has met your expectations!

• J

  Jim L

  5.0

  Did a timely, professional and reasonably priced installation of my indirect heated hot water unit. Not only that, they handled getting a full rebate for me from the manufacturer of the leaking unit that had a life time warranty. It was 10 years old when it failed. Plan to use Bernie's for any future needs.

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  Response from the owner

  Jim, Thank you for taking the time to share your experience with our company! It is great to hear everything went smoothly.

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