1st Service Heating & Air
Holladay, Waco, KY

1st Service Heating & Air Reviews

4.9 stars based on 53 reviews

Featured Comments:

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  Stephanie Halcomb

  5.0

  These guys are awesome! Air went out and I called after work. Someone actually answered and it was 7 pm! A tech came out the next day and found out we had a switch that went bad. I have a home warranty and I called and they refused my claim. Dustin and his team called them and set them straight!!! Needless to say the home warranty is paying at least partially because of them. I will definitely be using them in future.

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  Response from the owner

  Thank you Stephanie for your positive review. We are happy we were able to communicate with your home warranty company. Please let us know how we can assist you in the future. Have a blessed day!

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  Steven Kirby

  5.0

  HVAC is a specialized service that can be expensive. So I won’t trust anyone other than Dustin or his crew to service or maintain my current HVAC system. I was recommended to First Service from a co-worker and I won’t have anyone else for my HVAC needs as long as I live in Kentucky. My wife and I recently had a REME Halo installed and it’s amazing. Makes the air in the house feel cleaner and the air doesn’t feel “stale” anymore when the windows are closed for a long time. This company does amazing work. Steven

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  Response from the owner

  Thank you Steven. We appreciate the kind words. Our top focus here at 1st Service Heating and Air is customer satisfaction. We wish your family the best. Stay healthy and safe.

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  Keith Elkins

  5.0

  Great people that are honest and will treat you fairly. Put in a new heat pump system and save $200 on the fist electric bill !!! Wow !!!!!!

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  Response from the owner

  Keith Elkins, Thank you for choosing 1st Service for your heating and cooling system installation. As always, we strive to provide the highest quality installation to insure a long lasting system that helps our customers save money and provide the best comfort. It’s great to hear you are saving on your electric bill! Your new hvac system should provide many years of service for you and your family. Have a blessed day!

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