WETT Plumbing LLC
Jane, New Iberia, LA

WETT Plumbing LLC Reviews

2.1 stars based on 19 reviews

Featured Comments:

• T

  Tommy LeBlanc

  2.0

  Wanted to install a bathroom upstairs at my house and they installed all the pipes above the floors and told me that I needed to raise the floor 6 inches. I told them prior to the install that I didn’t want to do that, they then said that they can install everything under the floor then proceeded to install the pipes above the floor, told me to build a raised floor 6 inches then demanded payment. I told them to fix the pipes or rip it out because I didn’t want that. The son then called me, threatened to sue and threatened to beat me up if I didn’t pay. Finally the dad told me about a backwards flushing toilet that can work and to find a claw foot tub and that they’ll rearrange the pipes to work above the floor without a 6 inch install. Bought the toilet from them then they told me that I needed to put a 6 inch platform just for the toilet, I’m consistent and told them I didn’t want a 6 inch raised floor anywhere. Finally they installed everything without a raised floor and then charged me double the original quote. Great plumbers btw just my experience with them

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  courtney A

  1.0

  I had to take out all the PVC because it was laid in wrong. All of this was on new construction. He had the “Y” running the wrong way, my husband had to tell him it was wrong, and he’s no plumber! The new plumber said, had we laid concrete, we would’ve had to bust it all up because the water would’ve been backing up, it would’ve never drained to the septic tank. Let’s not forget the inspector passed that mess! Thank God the cement people told us it was wrong!

• A

  Ashley Leblanc

  1.0

  Y'all when I say run, don't walk from this company, I'm not even kidding. The nightmare began when my home warranty company sent them out to fix my water heater. He comes out, changes a part. Well water heater is still doing the exact thing it was before but now it's leaking all over my flooring. Tried calling them for 3 days to no avail so I call my warranty back & they magically answer for them. They come back out but are now saying can't work on this bc xyz isn't up to code. They had zero issue working on it before. I called the lady at the "office" & she starts yelling at me, I can't get a word in & she ultimately hangs up on me bc I told her to stop yelling. Super unprofessional with her attitude, work ethics & never being able to get in touch with anyone there. Read the reviews..I wish I would have. A 2.5 rating says it all

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  Response from the owner

  when I went out to your home I replace a thermocouple on your water heater to do this it doesn't require me to do anything with the water and your water heater was not leaking at that time and still not leaking. the leak you have is around the water pipe going through the floor. if your water heater was leaking the press wood under the water heater would be wet but it is not. also when I went out to your home to replace thermocouple I explained to you that when yall replaced the water heater last year that the vent piping was not replaced and it needs double wall vent piping and it is single wall venting that is the cause of the thermocouple failure. this is the same thing I explained to your husband today and without changing the venting I can't troubleshoot the water heater any further but as soon as this was done I would be happy to go back out and troubleshoot unit.

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