Tommy's Heating & Air
Peacock, Webb, AL

Tommy's Heating & Air Reviews

4.7 stars based on 9 reviews

Featured Comments:

• N

  Navyonics Tekk

  5.0

  Tech did a fantastic and thorough job. Quickly diagnosed the problem and had it fixed shortly after. Then proceeded to clean the coils and check the charge. He was very professional. And all this for a very reasonable price. I'll be calling these guys again next time.

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  Response from the owner

  Thanks! that means alot being in a customer service business

• J

  Jonathan Nall

  5.0

  Called on a Saturday evening while I was at work. Within 15 minutes he called me back. Explained to him my problem and he told me what he could do. They came on Sunday morning of a holiday weekend no less. Got my air running to get me through the weekend then on Wednesday of that week had the part and fixed my unit. I'll never call anyone else ever again. It's Tommy's

• A

  Angel Du

  2.0

  Tommy's great for getting your air going and for follow up maintenance should anything go wrong. I've had to call him a couple times a year for maintenance since my install. The only thing I didn't care for was that while I went to pick up breakfast, he arbitrarily decided to move the location of a floor vent to dead center of a walkway. He'd come out at 6:30 to put down painter's tape where I wanted my vents, and not 20 minutes later, he was cutting a hole in my brand new floors where HE wanted it to go and told me he thought it would look better there. He never fixed it and insinuated I should pay my flooring guys to patch it if they did move the vent, WHEN they felt like moving it which would be AFTER the installation was complete. I wouldn't advise trusting him alone in your home to do what you've instructed/discussed/paid him to do.

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  Response from the owner

  DO NOT KNOW THIS CUSTOMER AND DO NOT RECALL THIS INCIDENT,MAYBE SHE HAS ME CONFUSED WITH SOME OTHER COMPANY.SHE CAN CALL THE CO. # TO DISCUSS IF SHE WOULD LIKE TO. THANKS TOMMY

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