Simpex Repipe & Plumbing
Park, Irvine, CA

Simpex Repipe & Plumbing Reviews

4.4 stars based on 19 reviews

Featured Comments:

• J

  Jennifer Klopstock

  1.0

  I am so disappointed with the service we received from this company. We hired them to repipe our home. While repiping the house they damaged our wood countertops in the laundry room and kitchen by dropping pipes on them and putting large dings and scratches in the countertops and breaking the molding in the kitchen and at the coffee bar. During the drywall and texture phase they left our home in complete disarray. They repair patches were unprofessional and incomplete as many areas were left without texture put back onto the wall. They were lazy and did not even remove the outlet covers instead just textured around or on the outlet covers. They had texture all over everything in our home, on the floors, cabinets, baseboards, cabinet pulls, and countertops. While I appreciate they came out three times trying to correct their mistakes the damage still has not been resolved. They tried to glue the broken kitchen molding back together and in doing so we now have wood glue dripping down our kitchen cabinets and on our countertops. They tried to fix the wood countertops by throwing some wood putty in the holes which didn't match in color and fell out the next day. I have tried for several weeks to reach the owner to discuss the damages to our home with no return phone call.

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  Response from the owner

  Hi Jenn, Thank you for taking the time to write a review. We appreciate all feedback, whether it is good or bad, and the opportunity to repipe your home. We strive to deliver 5-star service to all of our customers. I understand that there were damages to the countertop that you were not happy with. We did hire a professional repair company to fix it. We had our field supervisor meet them out there to make sure everything was up to your standards and as you said, we sent our team back multiple times to address all of your concerns. When all the work and repairs were done, your husband did approve everything and said he was happy with the fixes. We have not avoided your calls and sent someone out each time you did. If there is anything else that you would like to discuss about the work, please reach out to our office at 949-396-6394. Best, Simpex Family

• C

  Claudine Wilson-Ferry

  5.0

  We used Simpex for a whole home RE-pipe. Our sales person Dante was informative and answered all my questions. The day of the RE-pipe Edgar, Brandon and the rest of the large team were friendly, professional, on time, thorough with their walk through at completion, and cleaned up after themselves. I was thoroughly pleased with the whole process. They completed my 3400 sq ft home in one day. I have 3 bathrooms, laundry sink, bar sink, water to fridge, and to pasta filler. Day 2, the patch and texture crew came in and did a great job matching some tough textures. I have no problem highly recommending Simpex. For the record, I met with 4 other companies that did not meet my discriminating taste.

• M

  M. Acosta

  5.0

  I spoke with Chris from Simpex in the morning for an emergency that we had with one of the pipes that bursted in the front of the our house. They were able to call Joel, who previously helped us out with a leak in one of our showers. He came earlier than expected and found out and fixed our problem. He was informative about the problem and what caused it. They are all professional and the price is reasonable.

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