Service Plumbing & Heating, Inc.
196th, Lynnwood, WA

Service Plumbing & Heating, Inc. Reviews

3.7 stars based on 9 reviews

Featured Comments:

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  Paul Lee

  1.0

  Initially called to inquire if the company worked with third party warranty firms. Followed up with two calls afterwards where I indicated that we would pay them in full directly so that they would not have to deal with a warranty company. Asked that someone call me back to schedule the repair. A week plus later my calls have not been returned. I ended up calling a competitor that returned my call within 2 hours and immediately scheduled the repair. This company lost my business and the opportunity for future business all because they wouldn't return my calls - an example of poor customer service.

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  Laureen Fagerland

  1.0

  If you see one of their pickup trucks driving around. Stay clear!!! They are the worst drivers!!! Guy was eating and looking down while driving in rush hour traffic on the freeway. Changing lanes without signaling. Would have hit me had I not moved away from him. License plate B729O8P

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  Response from the owner

  Thank you, Laureen for letting us know your experience regarding the driving habits from one of our trucks. We do not tolerate unsafe driving and have shared your response with our team to reiterate why. To date, the particular individual driving during the time you referred to - no longer works for us. Our apologies to you for the near miss and poor judgement of this previous employee. Thank you again for letting us know.

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  Mark Hughes

  5.0

  A really great team! They have been working on my jobs for 21 years now.

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