Roto-Rooter Plumbing and Drain Cleaning Services
Kansas, Springfield, MO

Roto-Rooter Plumbing and Drain Cleaning Services Reviews

4.9 stars based on 323 reviews

Featured Comments:

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  Alina Isle

  5.0

  We were very impressed with the professional communication and customer service at every step in the process. I requested an appointment around 11pm using the website, and received a call the next morning to let me know they could get someone out within a two hour window later the same day (which was accurate). The office called me when the plumber was on the way, confirmed the details of my issue, and texted a photo of the person who was coming. Both the technicians who worked on our issue did a good job and explained everything they were doing. One even went out of his way to fix a preexisting (and non-plumbing-related) issue where some ductwork had come loose, just because he happened to see it while in the crawlspace. Everyone was just very nice and considerate. Would definitely recommend this company.

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  Response from the owner

  Alina, thank you so much for this incredibly kind and detailed review of your service! I am so happy to hear that you were pleased from beginning to end. Recommendations like yours mean so much to us, and we hope to assist you in all future plumbing needs you may have. Sincerely, Samantha Customer Care Specialist Roto-Rooter Plumbing and Drain Service Springfield MO

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  Tessa LeRoy

  5.0

  Adam B. Is our Technician and has been outstanding! Honest, above board and extremely helpful. The work hasn’t been done yet but based on the service he has provided so far we are extremely happy and have complete faith in the team. Would highly recommend these folks for anything you might need!

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  Response from the owner

  Tessa, thank you so much for this glowing review of Adam's work! We are thrilled to hear that he performed outstanding service. Your recommendation means the world to us, and we hope to work with you in the future, should a need arise! Sincerely, Samantha Customer Care Specialist Roto-Rooter Plumbing and Drain Service Springfield MO

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  Anita Boedecker

  5.0

  Chad and a young lady in training came to repair my water heater as soon as they got the part. It was done in timely manner and so thankful that I have reliable hot water source again! Even my little dog, Shadow, gave them his stamp...er, uh, "paw" of approval! I will recommend them to others.

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  Response from the owner

  Anita, Thank you so much for your kind words! We're really excited to get Shadows, "paw" of approval:) Let us know if you need anything else. ~David Customer Care Specialist

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