Plumbers

Ferguson Bath, Kitchen & Lighting Gallery
Hillsdale, Charlottesville, VA

3.8
(19)Check map
  • Phone:
  • +1 434-817-1775
  • Website:
  • https://www.fergusonshowrooms.com/branch/charlottesville-va-showroom?utm_source=google&utm_medium=affiliate&utm_campaign=listingtraffic&utm_content=listing
  • Address:
  • 399 Hillsdale Dr, Charlottesville, VA 22901
  • Hours:
  • SundayClosed
  • CLOSED
  • Reviews
  • Map

Services

    Ferguson Bath, Kitchen & Lighting Gallery Reviews

    3.8 stars based on 19 reviews

    Featured Comments:

    • C

      Chad Shaffer

      5.0

      Classy and management was truly delightful to work with.


      Response from the owner

      Thank you for your positive review, Chad. We are glad to hear you received classy and delightful customer service during your visit, and we look forward to seeing you next time.

    • F

      F K

      1.0

      Greeter wouldn't greet me. She just kept looking at me and stayed silent and unsmiling. Talk about unwelcoming. Not sure why the entry sign says says go to the greeter and check in, when she seems to not know how to greet people. First and last time I will ever go there. Too bad for them as I have a lot of lights to buy!


      Response from the owner

      Thank you for taking the time to share your feedback with us. We pride ourselves in providing all our customers with a first-class experience, including greeting you with a smile and assisting with all of your home and lighting needs. This matter is very serious to me, and I would like to speak with you at your earliest availability to discuss your visit further as well as anything we can do to earn your business back in the future. Please contact me directly, Valerie Barnes, Area Showroom Manager - [email protected]

    • P

      Phillip Coon

      1.0

      Stay away from this place! Jennifer Thomas won’t return emails unless you call and complain. I’ve emailed several times asking for her to call and discuss my options and she won’t even respond. I’ve already paid money to get a crew to come out and measure. We ran into an issue because my current cutout for double ovens doesn’t fit most standard oven sizes. I’ve tried to get with her for weeks and she won’t even respond. I’ve wasted so much time and energy dealing with them. I will take my business elsewhere.

    More reviews (5)

    Map & DirectionsDirections

    Current Hours
    CLOSED
    • Sunday :Closed
    • Monday :9AM–5PM
    • Tuesday :9AM–5PM
    • Wednesday :9AM–5PM
    • Thursday :9AM–5PM
    • Friday :9AM–5PM
    • Saturday :Closed

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